Frequently Asked Questions
Learn more about our escape rooms in our FAQ.
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How do I play an Escape Room Game?
Escape rooms are team-based games. Your team will be transported through time (and space, if you count our lobby) into a unique adventure. Once inside the game room, you will follow clues and solve challenging puzzles within the one-hour time limit.
Everything you need to solve the game is in the room, so be observant and creative. Choose your teammates, choose your adventure, and book your tickets!
When you arrive at Labyrinth, your game host will quickly explain the safety rules and strategies for success.
Then the game will begin! You will have 60 minutes to complete the adventure.
Am I really going to be “locked in a room” for 60 minutes?
No. We know that not everyone is excited about being locked in a room, and we want to ensure that no one is left out of the fun! Our games are objective-based, so your goal could be to break a curse, retrieve an ancient artifact, or expose government secrets. You can always safely exit the room anytime, for any reason.
How does it work?
You and your team are placed in a room with a series of exciting and challenging puzzles. Your task is to find clues and solve the puzzles to reach your objective.
All games have a different story and objective, so each is unique. Clues can be something as obvious as a piece of paper or as subtle as the way a statue is pointing. Working together as a team is paramount to your success.
How do I book tickets, use a gift certificate, or reschedule?
Reservations can be made by clicking BOOK NOW anywhere on our website! If you have a gift certificate, enter the redemption code in the “have a code” button during the checkout process.
Unfortunately, it is very challenging for us to reschedule at the last minute. We are 100% reservation-based, and we often sell out. We do not allow cancellations; all reschedules must be done 72 hours before the scheduled game time and are subject to a $25 re-booking fee.
Are there any age restrictions?
If any player under 13 is present, a responsible adult must participate.
Anyone excited about playing a puzzle game will love it at Labyrinth! Our oldest player was 96 years, and our youngest was 3 months. Plenty of families and generations have already played at Labyrinth.
Most adventures are designed for players aged 10+, though some have age restrictions due to content or difficulty. Please make sure to read the adventure descriptions for details and tips
What do I need to bring and when should I arrive?
Just your sense of adventure! All the tools needed to solve the puzzles can be found in the room.
Plan on arriving 10-15 minutes before your scheduled game time so you have time to check-in, use the restroom, and get set up for success by your host. We recommend completing your waivers online ahead of time to make the process as easy as possible.
Will I be safe? If so, then why do I have to sign a safety waiver?
Absolutely! Your safety is our priority.
Yes, all Labyrinth guests must complete a safety waiver online, when scheduling, or in person on your game day. Our safety waiver is nothing more than a friendly agreement between you and us that we’re here to provide you with fun and safe entertainment and that you’ll hold us harmless should something out of the ordinary or out of our control injure you or one of your teammates.
What are the rules?
We are mind over matter at Labyrinth, so raw strength is unnecessary.
No forcing of game elements.
No outside tools (including flashlights).
Be respectful of other players.
You may not play inebriated.
We reserve the right to refuse service to anyone.
What kind of escape room puzzles can I expect?
Labyrinth experiences feature many different kinds of puzzles including: symbol-matching, book-ciphers, codes, 3-dimensional action puzzles, and team action tasks! The type, number, and difficulty level will vary depending on the experience.
Labyrinth puzzles can be as simple as comparing different pictures and unscrambling letters to open a lock or as challenging as deciphering the instructions to defuse a bomb! Our puzzle architects design Labyrinth puzzles and none are ever used twice. Various puzzle types ensure that each player can excel at something.
A good strategy is to focus on solving the types of puzzles that come naturally to you and trusting your team members to do the same. Use your strengths to your advantage!
Are these scary escape rooms? What kind of scares can I expect?
Most Labyrinth experiences involve elements of mystery or suspense but are not meant to be scary. RIPPER, available only in our Nampa location, is an adventure that features jump-scares, macabre story lines, startling elements and props that may disturb some participants.
How is Labyrinth different from other escape games?
At Labyrinth, you’ll be exploring and solving your way through history! Our puzzle designs (and stories!) are gleaned from history’s greatest inventors, authors, and most climactic chapters in technological advancement. We focus on authenticity at every step, asking, “WHY IS THIS THING HERE? AND WHY WOULD I DO THIS THING? DOES THIS MAKE SENSE?”
You will never experience a moment of “well, that makes no sense.” Unless you have a doctorate in a specific field, in which case, please try to have fun anyway. Your friends will like you more if you do, we promise.
Is there a bar or a restaurant we can go to before or after our game?
Absolutely. We are in the downtown area for both our Nampa and Boise locations, and there are plenty of options. We are just a few blocks away from all the popular offerings in Boise, and some of our favorites in Downtown Nampa are PreFunk, Messenger Pizza, Holy Cow Idaho, Mesa Tacos & Tequila, and Brick 29 Bistro.