Frequently Asked Questions

Learn more about our escape rooms in our FAQ.

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How do I play an Escape Room Game?

Escape rooms are team-based games. Your team will be transported through time (and space, if you count our lobby) into a unique adventure. Once inside the game room, you will follow clues and solve challenging puzzles within the time limit.
Everything you need to solve the game is in the room, so be observant and creative. Choose your teammates, choose your adventure, and book your tickets!
When you arrive at Labyrinth, your game host will quickly explain the safety rules and strategies for success. Then the game will begin! You will have 60 minutes to complete the adventure.

Am I really going to be “locked in a room” for 60 minutes?

No. We know that not everyone is excited about being locked in a room, and we want to ensure that no one is left out of the fun! Our games are objective-based, so your goal could be to break a curse, cure a disease, or expose government secrets. You can always safely exit the room anytime, for any reason.

How do I book tickets, use a gift certificate, or reschedule?

Reservations can be made by clicking GET TICKETS anywhere on our website! If you have a gift certificate, enter the redemption code in the “promotion” button near the top of the booking calendar. Please contact our security team for advice if you have a magical jumping leprechaun.
Unfortunately, it is very challenging for us to reschedule at the last minute. We are 100% reservation-based, and we often sell out. We do not allow cancellations; all reschedules must be done 72 hours before the scheduled game time.

Are there any age restrictions?

If any player under 13 is present, a parent must participate.
Anyone excited about playing a puzzle game will love it at Labyrinth! Our oldest player was 96 years, and our youngest was 3 months. Plenty of families and generations have already played at Labyrinth.
Most adventures are designed for players aged 10+, though some have age restrictions due to content or difficulty. Please make sure to read the adventure descriptions for details and tips

What do I need to bring and when should I arrive?

Just your sense of adventure! All the tools needed to solve the puzzles can be found in the room, including pencils and scrap paper. Lockers will be provided in the lobby so that you can safely store your personal belongings before entering the room.
You should arrive 10 to 15 minutes early – that’s the best way to do it. We start on time, so arriving early is best if you need to use the restroom and get settled before you play.

Will I be safe? If so, then why do I have to sign a safety waiver?

Absolutely! Your safety is our priority.
Yes, all Labyrinth guests must complete a safety waiver online, when scheduling, or in person on your game day. Our safety waiver is nothing more than a friendly agreement between you and us that we’re here to provide you with fun and safe entertainment and that you’ll hold us harmless should something out of the ordinary or out of our control injure you or one of your teammates.

How does it work, and what are the rules?

You and your team are placed in a room with a series of exciting and challenging puzzles. Your task is to find clues and solve the puzzles to reach your objective.
All games have a different story and objective, so each is unique. Clues can be something as obvious as a piece of paper or as subtle as the way a statue is pointing. Working together as a team is paramount to your success.

The rules are very simple.

We are mind over matter at Labyrinth, so raw strength is unnecessary.
No forcing of game elements.
No outside tools.
No phones.
Be respectful of other players.
You may not play inebriated.
We reserve the right to refuse service to anyone.

What kind of escape room puzzles can I expect?

Labyrinth experiences feature many different kinds of puzzles: symbol-matching, book-ciphers, codes, 3-dimensional action puzzles, and team action tasks! The type, number, and difficulty level will vary depending on the experience.
Labyrinth puzzles can be as simple as comparing different pictures and unscrambling letters to open a lock or as challenging as deciphering the instructions to defuse a bomb! Our puzzle architects design labyrinth puzzles and none are ever used twice. Various puzzle types ensure that each player can excel at something.
A good strategy is to focus on solving the types of puzzles that come naturally to you and trusting your team members to do the same. Use your strengths to your advantage! If your only strength is cartwheels, you may need to invite some smart(er) friends. Or play in a circus-themed escape room.

Are these scary escape rooms? What kind of scares can I expect?

Most Labyrinth experiences involve elements of mystery or suspense but are not meant to be scary. Our Halloween-themed experiences are the exception. This year’s Halloween room, JACK, available only in our Idaho location, is an adventure that features jump-scares and startling elements.

How is Labyrinth different from other escape games?

At Labyrinth, you’ll be exploring and solving your way through history! Our puzzle designs (and stories!) are gleaned from history’s greatest inventors and most climactic chapters in technological advancement. We focus on authenticity at every step, asking, “WHY IS THIS THING HERE? AND WHY WOULD I DO THIS THING? DOES THIS MAKE SENSE?”
You will never experience a moment of “well, that makes no sense.” Unless you have a doctorate in a specific field, in which case, please try to have fun anyway. Your friends will like you more if you do, we promise.

Is there a bar or a restaurant we can go to before or after our game?

Absolutely. We are in the downtown area for both our Nampa and Portland locations, and there are plenty of options. Here are a few of our favorites in Nampa: PreFunk, Messenger Pizza, Flying M Coffee Garage, and Brick 29 Bistro.
And in Portland, we are in the historic Pearl District, and there are plenty of options. Here are a few of our favorites: Brix Tavern, Rogue Ales, Tilt, Pho Van Fresh, and Cool Moon Creamery.